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Hotel assistant manager

Overview

Languages 

English 

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Hospitality administration/management, other
  •  

Experience

2 years to less than 3 years

Responsibilities

Tasks

  • Develop and implement policies and procedures for daily operations
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Prepare budgets and monitor revenues and expenses
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers’ complaints or concerns
  • Assist clients/guests with special needs
  • Manage events

Supervision

  • 5-10 people