LanguagesĀ
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Conduct quality audits
- Propose improvements to methods, systems and procedures
- Supervise staff
- Provide customer service
- Offer mentoring
- Direct and advise staff in the development and implementation of service quality assessment strategies
Supervision
Experience and specialization
Area of specialization
- Business methods analysis
- Management analysis
- Market research
- Project management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Registered Retirement Savings Plan (RRSP)